Door Step Doctors

Primary care, delivered to the living room.

For patients who can’t easily get to a clinic, Door Step Doctors sends a physician-led team to the home. The same primary care you’d get in an office, without the trip, the transfer, or the waiting room.

Schedule the First VisitSee If You Qualify

Or speak to someone now:(800) 555-0199

A nurse kneeling beside an older man in his armchair, talking at eye level
  • Board-certified physiciansThe same clinician at every visit.
  • Insurance acceptedCoverage verified before the first visit.
  • Same-day visits availableCare reaches the home, not the waiting room.

Plans we work with

and 10+ more plans

The problem

Getting to the appointment is the appointment.

By the time you’re home the day is gone, and nothing about her diabetes or her blood pressure is actually different. So the appointments start getting skipped. Not out of neglect. It is out of exhaustion.

That’s usually when things get worse quietly, and then all at once, in an emergency room at 2am.

You know the routine.

  1. 1Book three weeks out.
  2. 2Arrange the ride.
  3. 3Get her dressed, down the stairs, into the car.
  4. 4Sit in a waiting room for forty minutes.
  5. 5Get eleven minutes with a doctor who's meeting her for the first time.
  6. 6Do the whole thing in reverse.
A clinician and an older woman at her kitchen table, medication bottles between them

The solution

We come to her instead.

A Door Step Doctors physician sees your mother where she actually lives, at her kitchen table, with her pill bottles in front of them and her stairs in view.

That changes what a doctor can see. Which medications she’s actually taking, not the list she recites. Whether the bathroom is a fall waiting to happen. Whether there’s food in the fridge.

Visits run 45 to 60 minutes. The same clinician each time, so nobody starts from scratch.

Learn How It Works

How it works

Three steps, and most of them are ours.

  1. Three clinicians with medical bags beside a car, setting out on home visits
    1 of 3

    Schedule a visit

    Call or book online. We ask about her conditions, her insurance, and how hard it is for her to get out. Usually under ten minutes.

  2. A clinician walking up a garden path to a front door, medical bag in hand
    2 of 3

    The doctor comes to you

    We verify the benefit first, then a physician visits with everything needed for a full exam. The first visit is typically within three days.

  3. A handwritten health log book, glucose meter and reading glasses on a table
    3 of 3

    An ongoing care plan

    Follow-ups, prescriptions, labs and referrals, all coordinated. You keep a printed plan, and we set the rhythm from there.

You probably qualify if leaving the house is hard.

Medicare’s definition of “homebound” is broader than most families assume. You don’t need to be bedbound.

Not sure which applies? Call (800) 555-0199. Two minutes settles it.

  • Getting out the door takes a walker, a wheelchair, or another person's hands
  • Memory loss makes appointments confusing or frightening
  • A trip out requires arranging special transportation
  • The outing leaves her wiped out for the rest of the day
  • Her doctor has said travel isn't a good idea right now

What we do

What a Door Step Doctors doctor actually does.

A home care clinician sitting with an older woman during a calm living room check-in
Unhurried check-insTime to hear the whole story, not the first symptom.
A nurse checking blood pressure during a home visit in a living room
Vitals at homeBlood pressure, bloods and EKGs taken in her own chair.
A caregiver speaking with an older woman resting in bed while a family member sits nearby
Bedside supportCare that still reaches her on the days she cannot get up.

For referring providers

Discharging a patient who shouldn’t be driving to follow-up?

We take referrals from hospitalists, discharge planners and primary care offices. Send the face sheet to +1 (312) 555-0148 and we’ll contact the patient within one business day. You get a note back after the first visit.

Refer a Patient

FAQ

Common questions

The ones that come up on nearly every first call.

For most patients, the same as an ordinary office visit. House calls are billed as Medicare Part B primary care, so if you have Medicare or Medicare Advantage there is often nothing out of pocket. There is no membership or concierge fee. We verify your specific plan and tell you the number before anything is scheduled.

Medicare Part B, most Medicare Advantage plans, and a range of commercial plans including Anthem, Blue Cross Blue Shield, Cigna and Humana. If we cannot bill your plan we say so on the first call and point you toward a practice that can.

Forty-five to sixty minutes, and it is the same clinician each time so nobody starts from scratch. That is most of the point: a fifteen-minute slot cannot cover six conditions and a medication list.

Yes. Our physicians prescribe, adjust and deprescribe, and send everything to your pharmacy from the house. We also draw blood, run EKGs and do most point-of-care testing on site. Imaging and specialist procedures we arrange and coordinate.

Call 911. We are a primary care practice, not an emergency service, and this site is not monitored around the clock. What we do is reduce how often it comes to that, by catching the drift between appointments, and we follow up at home within 48 hours of a discharge.

Chicagoland, including Chicago, Cook County and the near western and southern suburbs, plus Lake and Porter counties in Northwest Indiana. If you are just outside the line, call anyway. We sometimes stretch, and if we cannot we usually know who covers your street.

Call us or use the contact form. We ask about her conditions, her insurance, and how hard it is for her to get out, which usually takes under ten minutes. We verify the benefit, then book. The first visit is typically within three days. A family member can start the process; no referral is needed.

A replacement, in most cases. We become the primary care practice, so we manage the medication list, order the labs, and make the referrals. If she would rather keep her current doctor, tell us and we will work out the split.

Common. A lot of people hear "a doctor is coming to the house" and assume things have got serious. It usually lands better as "so you do not have to go anywhere any more." We can also do the first visit as a no-obligation assessment.

Still unsure? Call (800) 555-0199 and describe an average morning.

Get started

The next appointment doesn't have to be a production.

Tell us what is going on and we will tell you honestly whether we are the right fit. If we are not, we will say so.

Schedule the First Visit

Or call (800) 555-0199

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